Content Strategy and CX Planning

Photo by Chansom Pantip/iStock / Getty Images
Photo by Chansom Pantip/iStock / Getty Images

I have been in the communications industry for 20 years, in that time I have lived and pioneered the transition from traditional advertising to compelling content and customer experiences that give back to the customer. For me, this journey started with leading social media in Australia from 2009 and now includes holistic content strategy and CX planning across all media and owned touchpoints.  

 
 
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Strategies

Working collaboratively with businesses to help them achieve their goals

 

 
Photo by christophertdumond/iStock / Getty Images
Photo by christophertdumond/iStock / Getty Images

Audits and Planning 

What do you have, what do you need, how to you plan that out?

 

 

 

 
Photo by ALotOfPeople/iStock / Getty Images

Ideation session facilitation

Getting a room of people to flow, with playdough, energy and mind work.